Berhati-hatilah dengan kemarahan seorang yang sedang bersabar.
#MutiaraKata yang aku ambil dekat twitter. Kebiasaannya org yang bersabar ni, memang la boleh bersabar. Tapi, selagi ada je benda yg menguji seseorang tu, kadang2 terlepas jugga kemarahan yg terbenak di dada.
Friday, 7 September 2012
Apa apa apa ni?!

This kid should not be confused i think. Either he confused which milk should he choose i guess. And i should stop talking about this kid before i get confused also!
Setelah sekian meninggalkan blog tanpa entry2 baru, ia meninggalkan sedikit habuk yang lapuk. Hai kesian lah kau. Sorry miss about this :)
Okay entry kali ni proceed with chapter 5. Pasal apa chapter 5 ni? Hmmm sebab agak tak berapa nk focus, tu yang ternganga tu! Dalam setiap organisasi, mereka mesti ada setiap fungsi dan tanggungjawab dlm menjalankan mereka punya tugas bukan? So, perkara2 mcm ni memang penting la utk support diorang punya organisasi. Chapter ni related jugak dgn chapter sebelum2 ni. Tanggungjawab mereka antaranya utk pastikan security information dlm Malaysia more intact. Moreover, mereka kena jaga information company diorang dari diambil oleh org lain. Contohnya, mcm org yg tak dikenali dlm company tu laa. Mana boleh sesuka hati je nak ambil ambil info company kite. Aku tumbuk muka kau baru la tau! Hehehe. Selain tu, diorang kena la tanggungjawab dlm collecting and maintain knowledge organisasi tu. Kalau tak maintain apa nak jadi nya? Lingkup nanti.
Dlm tajuk ni ada juga cakap pasal etika. Okay kalau English sikit kita panggil "ethics". Etika bukan Takaful Etiqa okayy, jangan confused! Macam yg kita tahu, etika berkenaan dgn tingkah laku kita dlm melakukan sesuatu. Agak agak faham ke? Haha. Biar je aku yang faham.
Okay, bila kita dh melakukan etika dlm organisasi, dah jalankan semua tanggungjawab kita, mestilah kita kena protect assets dlm company kita. Kalau nk protect, letak la security. Mangga bagi kat hang!

Measuring the Success of Strategic Initiatives
Assalamualaikum lovely friends. This chapter share to you about customer metrics and the importance to an organization.

Why we need Key Performance Indicator? It's because KPI are the measures that are tied to business drivers. Metrics are the detailed measures that feed those KPIs.

The differentiation between EFFICIENCY and EFFECTIVENESS is efficiency is do the right things, where effectiveness is doing the things right. Efficiency IT metrics are to measures the performance of the IT system and effectiveness IT metrics are to measures the impact IT has on business process and activities including customer satisfaction.
Lets proceed with BENCHMARK? What is benchmark exactly??
What I understand is benchmark is a standard or baseline value the system seeks to attain.
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